FAQ

1. Select your product
Choose the product you want and open its product page.

2. Add personalisation (optional)
Tick Enable Personalisation, enter the name, and select one style. A live preview shows how it will look.

3. Choose quantity & add to cart
Select the quantity. The personalisation cost is added per item and updates automatically. Then add the product to the cart.

4. Checkout
Review order details in the cart and complete checkout to place the order.

The delivery time depends on your location.

Under normal circumstances, ​within the Colombo district, deliveries are usually done within 3-4 business days. Outside Colombo, deliveries can take up to 7 business days.

Delays of delivery may occur due to invalid addresses, weather conditions or other causes.

Learn More about Delivery & Return Policy.

The following options are available.

1. Online payments: Credit/Debit Card.

2. Bank Transfers (deposit money directly to our NDB bank account)

3. Cash on delivery (only for non-personalised items)

To initiate a return please call us at 070 171 3196 or email us at [email protected].(Learn more about Delivery & Return Policy)

We do not have a shop at the moment. You can only buy through our website trydylife.com.